Middle Tennessee State’s 4-step strategy to drive user adoption
Webinar | Wednesday, April 3, 2 pm ET

New software means a new way of working, and for many faculty and staff, accepting change can be difficult. At Middle Tennessee State University (MTSU), their plan to streamline their faculty activity reporting and course evaluation administration meant getting team members on board with new systems.

Administrators quickly realized that user training and support is just one piece of the puzzle. With a focus on aligning their technology with process and policy, the team helped users see how Watermark Faculty Success and Course Evaluations & Surveys would simplify their day-to-day work.

Join this webinar to learn:
– The four elements of an effective implementation and adoption strategy.
– How to create nuanced messaging that resonates with diverse audiences.
– How to balance short- and long-term goals and keep users engaged throughout the timeline.

– Brian Hinote, Professor and Vice Provost for Data Analytics and Student Success, Middle Tennessee State University
– Teresa Ojeda, Business Process Specialist, Middle Tennessee State University

This is a presentation of a previously-recorded webinar.

Ready to get started? Sign up now!

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Prioritize through predictions

Our predictive model results lead to proactive discussions with students about why they may struggle – or succeed – in their educational journey and help you develop a guided pathway for them to get back on track.

Confidence in connectivity

Seamless integrations with student information, learning management, financial, and survey systems remove the risk of duplicate data and errors, while also streamlining process management.

Support students anytime, anywhere

Our native mobile app guides students on their individualized journeys to success. Students can download the app instantly for an effective support system from day one.

We're here for you

Our award-winning client services team will help you every step of the way, from implementation to advanced uses — 24/7.

Ian Slater
Vice President for Student Development

"Watermark helps us keep the students we've worked so hard to recruit and see them across the finish line, which in turn improves the bottom line of the college."

Pamela Madden
Director of Retention

"Everything was siloed in our college... no one really had access to everything. With Watermark, we were able to pull everything into one location, which gives faculty, staff, advisors, and leadership the same tool. They can see everything holistically."

Cameron Harmon Ed.D.
Dean of Math and Sciences, Head of Transfer Advising Center

"It is so nice to finally have one place to house all of this information, I can't tell you. It's like night and day. We love it."