In 2020, Texas State University faced a critical challenge: managing all online course evaluations across 47 departments, 90 survey forms, and nearly 40,000 students. Up until this time, course-evaluation management consumed 70 percent of one full-time equivalent employee’s time, creating a “single point of failure.” To address this, Texas State empowered each department to take ownership of their own evaluation processes by transitioning from Tk20 to Watermark Course Evaluations & Surveys. In this webinar, Texas State shares their implementation journey and gives insight into: This is a recording of a presentation from Watermark Engage 2024. Laura has been a Watermark customer and friend for over a decade, working in four different Watermark products, including Tk20, CES, Faculty Success, and transitioning to SL&L currently, along with Texas State University's LMS and several other software suites. Brennan is the newest member of the Watermark team at TXST, working on CES, FS, and SL&L, and loves tinkering with APIs, settings, and generally helping improve processes. He is also the team's MS Power Platform guru, enjoying helping faculty and staff make their lives easier through technology.
About the speakers
Laura Jones, User Services Consultant II, IT Assistance Center
Brennan Pierce, User Services Consultant II, IT Assistance Center
Our predictive model results lead to proactive discussions with students about why they may struggle – or succeed – in their educational journey and help you develop a guided pathway for them to get back on track.
Seamless integrations with student information, learning management, financial, and survey systems remove the risk of duplicate data and errors, while also streamlining process management.
Our native mobile app guides students on their individualized journeys to success. Students can download the app instantly for an effective support system from day one.
"Watermark helps us keep the students we've worked so hard to recruit and see them across the finish line, which in turn improves the bottom line of the college."
"Everything was siloed in our college... no one really had access to everything. With Watermark, we were able to pull everything into one location, which gives faculty, staff, advisors, and leadership the same tool. They can see everything holistically."
"It is so nice to finally have one place to house all of this information, I can't tell you. It's like night and day. We love it."